Where do you ship to?
We ship to the United States, Canada, Europe, Australia and to most countries of the world.
What are the shipping times?
Orders are processed within 7 to 10 business days. We ship by USPS and DHL Parcel services.
Free shipping over $25. Delivery within 7 to 10 business days.
Free shipping over $25. Delivery within 12 to 15 business days.
Free shipping over $25. Delivery within 15 to 17 business days.
Thank you to kindly check the accuracy of your shipping address (we only ship to the shipping address provided on our website). We accept no liability for loss of a shipment because of an incorrect shipping address.
How are the objects protected during shipping?
The goods are shipped in a rigid corrugated box. If the item is fragile, it is wrapped in tissue paper, bubble film or kraft paper. Items are surrounded by cushioning material (bubble film or kraft paper) on the top, bottom and sides of the inner container to limit movement and protect the item. The shipping box is closed with shipping tape. If appropriate, a "FRAGILE" label appears on top and on one side.
What is your return policy?
We want you to be satisfied! If this were not the case, we can refund or exchange your purchase within 30 days from the date of purchase. Please note that shipping fees are not refundable. The return costs are your responsibility. Returned items must be in perfect condition. We are unable to accept returns on items that are scratched, damaged, or that are not returned in their undamaged original packaging. Unfortunately, in these situations, the items will be returned to you, and at your own cost. For more details you can access our Return Policy here.